Shipping Policy

Updated: September 28th, 2023

Interpretation and Definitions

Interpretation

Words with initial capital letters are defined under the subsequent conditions, with meanings applied regardless of singular or plural forms.

Definitions

  • Company: Suberstore (also referred to as “We”, “Us”, or “Our”), accessible from suberstore.com.
  • Goods: Items available for sale on the Service.
  • Orders: Requests by You to purchase Goods from Us.
  • Service: The Website.
  • Website: Suberstore’s official site, suberstore.com.
  • You: The individual or entity accessing the Service.

Shipping Policy

Thank you for shopping at Suberstore. Below are the terms and conditions of our Shipping Policy.

Domestic Shipping Policy

Processing Time

  • Orders are typically processed within 3-5 business days.
  • Delays may occur during high volume periods, extending transit times. You will be notified of any significant delays via email or phone.

Rates & Delivery Estimates

  • Shipping Method: FedEx/USPS/UPS
  • Cost: Free
  • Estimated Delivery Time: 3-5 business days
  • Overnight delivery is available for continental U.S. addresses only.

Please note that delivery delays can sometimes occur.

P.O. Boxes or APO/FPO Addresses

We do not ship to P.O. boxes or APO/FPO/DPO addresses.

Shipment Confirmation & Tracking

Upon shipment, you’ll receive a confirmation email containing your tracking number, which will become active within 24 hours.

Damages

For products damaged or lost during shipping, Suberstore is liable. Please contact us to file a claim, saving all packaging materials and damaged goods for the process.

Contact Us

For questions regarding this Shipping Policy: